Serving the Community. Supporting our Mission.

Ontario ARC operates several business ventures that serve the community at large while raising money to help sustain our core mission. These unique ventures sprang from activities in which we were already engaged, that we realized could have a community-facing value. Participants in our Pet Connections™  therapy program, for example, help bottle products that are available for consumer retail. Similarly, staff involved in Pet Connections™ also offer community dog obedience classes. Buses that transport our program participants between locations are also available as transportation services for private bookings.




BAD DOG Spa is a modern twist on the traditional pet grooming joint. BAD DOG Spa offers paid employment opportunities for people with disabilities, and all of our grooming packages include the use of our own BAD DOG Shampoo which is bottled, labeled and shipped on-site.

Proceeds from the BAD DOG Spa benefit Pet Connections at Ontario ARC – an innovative and exciting program that connects animals and people with disabilities.

Click here visit the Pet Connections Website and to see our full menu of services.

Book an appointment today!

You may also book an appointment by calling (585) 919-2177

Visit the Pet Connections Website

BAD DOG™ Retail Products

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Available at the following locations:

BAD DOG shampoo and accessories are made by hand, wherever possible, by participants of our Pet Connections program. Find these products available online and in local retail stores.

BAD DOG Shampoo

BAD DOG Training Mats

BAD DOG Customizable Pet Tags

BAD DOG Pull Toys

BAD DOG Bandanas

BAD DOG Collar Covers

By purchasing BAD DOG retail products, you can help to grow Pet Connections, a unique and exciting program that connects animals with people with intellectual and other developmental disabilities, including autism. Your support will increase our ability to offer innovative animal-assisted programs, community engagement opportunities and employment for people with intellectual and other developmental disabilities through Ontario ARC.

Shop BAD DOG Retail on Amazon

Visit the Pet Connections Website

Pet Connections strives to be a leader in the education of dogs and their handlers, whether the goal is to have a great family dog or a highly-trained therapy dog to work in the community or in your therapy practice. Visit our Pet Connections Website for Dog Training Class information or to sign up for an upcoming session.

Visit the Pet Connections Website

Pet Connections is expanding to include even more community volunteer opportunities by offering Animal Assisted Intervention volunteer certification and membership! Similar to national organizations, Pet Connections will offer certified volunteers with access to individualized volunteer opportunities, unique training and workshops as well as the same liability insurance coverage.

To learn more, visit our Pet Connections Website.

Visit the Pet Connections Website

Finger Lakes Bus Service is Ontario ARC’s transportation service available for people enrolled in our programs and services as well as the public to contract for weddings, event shuttle services, and more.

Coordinators: 40 experienced, professional drivers, including three supervisors


  • A fleet of 49 buses with eight routes that is open to public passengers
  • Transports people for the Pathway to Employment, Eberhart, DDSO, College Experience, CLC, and Brighter Days programs

Contact: Mike Clark, 585.919.2250


Spot On Cleaning Company, a division of Ontario ARC, has been providing supervised, mobile janitorial crews for commercial buildings in Ontario County for 38 years and is available for long-term contracts or project-based jobs. Our first contract with NYSEG offices in Geneva began in March of 1978 and we have been offering quality professional cleaning services ever since. We currently provide our ongoing facilities expertise to more than 15 commercial locations throughout Ontario County.

To learn more, visit

North Star Coffee, a division of Ontario ARC, is a high-visibility social enterprise creating employment opportunities for people with disabilities or other challenges. We offer great local coffee from Finger Lakes Coffee Roasters in a unique, brand new, shared retail space with Flowers by Stella, which has been serving Canandaigua since 1975, and is located at 1880 Rochester Rd in Canandaigua, New York. To learn more,  visit