Children and Family Services
In addition to our many programs, The Arc Ontario works to ensure individuals and their families receive personal support and guidance throughout important life transitions. Additional supports range from programs specifically dedicated to individuals with autism, seniors, guardianship, crisis intervention assistance, and so much more.
Autism Supports
Autism Supports at The Arc Ontario is a comprehensive resource for children and adults with an autism spectrum disorder. From initial assessment and diagnosis to treatment recommendations and planning, the experienced staff at The Arc Ontario will be there to help guide you and your family through your possibilities and options.
Autism Supports offers a wide range of services including autism assessment and diagnosis, behavior support, nutrition, play therapy, psychology, psychiatry, social skills groups, social work, speech therapy, physical therapy, and occupational therapy. Some services are offered in partnership with Mozaic in the convenience of our main facility in Canandaigua.
Broker/Self-Direction Services
A broker assists an individual with an intellectual or other developmental disability or the individual’s representative to develop and maintain an approved self-direction plan. Self-direction allows an individual to take charge of their own life by choosing the services that best meet an individual’s needs
Crisis Intervention
Our clinicians provide support to families who live in the community and have a child or adult family member who has intense emotional and behavioral needs. We assist with developing behavior support plans, family education, and counseling. The goal is to reduce the risk of family disruption, hospitalization, in-patient psychiatric care, or out-of-district school placement.
A crisis hotline is available 24 hours a day, seven days a week to address immediate, difficult situations. Our trained staff can direct you to the best resources available and develop an appropriate action plan.
Home & Community Supports
A customizable and family-directed curriculum designed to help teens and adults with intellectual and other developmental disabilities enhance their skills and maintain an independent lifestyle. The Arc Ontario’s dedicated, experienced staff offer guidance and instruction in meal preparation, shopping, personal finance, and health care.
Family Reimbursement
Family Reimbursement is a service that assists families with applications for financial reimbursement toward the costs of goods and services used for individuals with intellectual and other developmental disabilities.
Guardianship
The Arc Ontario offers guidance throughout the legal process that designates an individual or family member to act on behalf of a person with an intellectual or other developmental disability who is unable to manage their personal affairs without assistance.
Additionally, The Arc Ontario offers assistance when a person reaches 18 years of age in New York State and is assumed to be legally competent to manage their own affairs, regardless of disability, unless deemed otherwise.
When there is no family or friends to serve as a guardian, The Arc Ontario may be named to act as Corporate Guardian with assistance from The Arc New York.
Pet Connections
Pet Connections is a unique program that connects animals and people with disabilities. Created in 2012, Pet Connections offers a wide array of services based on three main outlets: animal-assisted activities, animal-assisted therapy, and animal-assisted education. Innovative and groundbreaking, Pet Connections creates new opportunities in employment, creative expression, social and self-esteem building, and physical development.
We’ve partnered with local organizations to enhance the recreational, social and career opportunities for the people we support. Pet Connections is proud to have formed partnerships with the Active Academy After School Tales for Tails, the Ontario County Health Facility, the Canandaigua VA Medical Center, Finger Lakes Pet Resort, and a number of local businesses. Participants in Pet Connections visit these organizations with registered therapy dogs to share the benefits of working with animals with the community.
To learn more about Pet Connections, visit mypetconnections.org
Senior Services
Services tailored to the needs of people as they age or move into retirement.
Services include:
Consultations to discuss options and services both in the agency and community
Help with understanding Health Care Proxies, Medical Orders for Life-Sustaining Treatment (MOLST), and the process involved
Supportive Services during times of grief
Help with the Guardianship process
Activities such as Food Fun and Fitness, Senior Recreation Events, Picnics
Fall Prevention Assessments and education
Training
Senior Companionship Program
Education on caring for the aging population
Transition Services
An The Arc Ontario employee works with families as their child’s needs and interests begin to evolve when they reach their teenage years. This includes working with families and school personnel to determine if the child is eligible for additional support after school, assistance at school meetings, and arranging tours of agency services for the child.
Transportation Services
Finger Lakes Bus Service (FLBS), a division of The Arc Ontario, is available for people who are supported by the agency. The service provides free daily transportation to other human services agencies including Brighter Day and Developmental Disabilities Regional Office (DDRO) Day program.
The service has eight morning and afternoon weekday routes that are open to the general public with no bus fare. Riders can contact Finger Lakes Bus Service or the Regional Transit Service for information regarding those routes.
Medicaid Transportation
We also provide transportation for medical appointments with Medicaid providers, including out-of-county medical appointments. Requests are to be made through the Medical Answering Service (MAS) 1-800-850-5340.
Individuals can request that FLBS be their transportation provider.
Looking for transportation services for your next event? Learn about our contract services.